Warranty
All products made by KORUA have a one year warranty against manufacturer’s defects from the date of purchase. This warranty only covers defects in materials and workmanship. The warranty does not cover normal wear and tear, excessive abuse or misuse by riding things other than snow.
How does it work?
In order to qualify for warranty, please fill in and submit the online warranty form below. We will examine your case and respond as soon as possible through email.
- All cases that are clearly manufacture defects we will accept immediately.
- For other cases which are not yet certain, we will find an appropriate way.
- If you purchased your board directly through us we will handle the warranty.
- If you purchased your board from one of our retailers, the warranty will go through them. You can drop by or contact them directly and the retailer will contact us. Or, you can use our warranty form. We will contact them and put you in the CC.